AI Concierge Service Terms
Effective September 29, 2026 · Personal AI consulting and guided implementation
Personal AI consulting and guided implementation for your business. Includes intake and Claude onboarding; two 45-minute working calls per monthly billing period (the first call is onboarding); workflow audit, optimization and automation guidance; reusable prompts and custom Claude skills developed together in your account; a dedicated Notion hub for resources, call summaries and action steps; and unlimited Voxer voice/text questions about the agreed work.
SERVICE SCOPE & BOUNDARIES
This is a collaborative consulting and training subscription. Implementation is guided during the included sessions, with follow-up clarification through Voxer. Unlimited questions do not include unlimited calls, revisions, development hours, off-call production work, or a commitment to complete every requested project. Priorities and achievable next steps are agreed together. There is no guaranteed number of skills, integrations or automations delivered each month.
Support: Monday-Friday, excluding holidays. Replies within 12 business hours; evenings, weekends and holidays do not count. This is a response target, not a deadline for resolution. No live, emergency or 24/7 support.
Connections to your existing applications depend on their available integrations, permissions and subscription plans. Complex API integrations, custom apps/websites, migrations, extensive data cleanup, managed IT, ongoing administration, marketing execution and continuous automation monitoring are outside this subscription and require a separate written scope and price.
You supply accurate business information, authorized account access and appropriate work samples; complete intake before booking; attend calls; practice between sessions; and review and approve outputs before use. Software subscriptions, API usage, messaging charges and other third-party fees are paid separately by you. Never send passwords or sensitive credentials through intake or Voxer. Share confidential information only through an agreed, authorized method. Call recording requires consent.
Your business accounts, business data and custom materials created for your business remain yours. Third-party tools and reusable provider methods remain subject to their owners' terms. AI can make mistakes; outputs require human review. No guaranteed savings, revenue, accuracy, regulatory compliance or uninterrupted third-party availability. This service does not replace legal, tax, medical, engineering or other licensed professional advice.
BILLING & CANCELLATION
Founding-client rate: USD $1,499/month for the next three enrolled clients; stated regular rate USD $2,000/month. The enrolled $1,499 rate renews monthly while the subscription remains active; it does not automatically increase after three enrollments. Payment is charged at signup and renews monthly until canceled. Cancel anytime before the next renewal through a written request to JRL Works; cancellation takes effect at the end of the paid billing period. Payments are non-refundable except where required by law. Client delays or non-attendance do not automatically pause billing. Scheduling and rescheduling arrangements are confirmed during onboarding.
Contact and cancellation
Email joseph@jrlworks.me for scheduling, scope questions, or cancellation before your next renewal. Separate written agreements govern any additional work. Nothing in these terms limits rights or remedies required by applicable law.